Professionalism?

So the other day I’m at work, writing code, in the zone, working out some complex and esoteric problem. Concentrating, you dig?

The phone rings. “Hello, is this John [horribly mispronounces my last name, which is not even that hard, and doesn’t even come close the standard mispronunciation most people use]. My name is Michael [somethingorother] and I [blahblahblahblahblah]”, talking a mile a minute, without a comma and without getting to the point. No good morning how are you, am I interrupting? or anything.

Eventually he has to pause to take a breath so I ask him “Are you a recruiter?” We’ve been having a growing problem with headhunters cold calling random people in my office looking for an in. They go onto LinkedIn and see your job title and the company you work for and then call the main switchboard and navigate the phone directory to get out numbers at our desks. I don’t know why they do it; it’s a complete waste of time. It aslo seems to me extremely rude. We all tell them about our HR department, whose job it is to listen to people like them. Usually the headhunters are pretty pushy, and some developers will wait patiently to get a word in edgewise, and plead “I’m really sorry but I can’t tell you that. You’ll have to call HR.” Sometimes the hapless developer will repeat this 3 or 5 times.

So the guy says “Yes I am I work for [some recruiting agency] and I [blahblahblahblahblah]”. So before this gets too out of hand, I tell him to talk to our HR department and hang up the phone.

Steve, who sits across from me and is not a developer but a “Resource Manager” and has to put up with more of these calls than anyone, looks up and says “Good answer.”

A minute or so later the phone rings again. I should mention I’m expecting a legit phone call right about then, so I pick it up again. “Hello this is Michael [somethingorother] and I just want to say that it is very unprofessional of you to hang up the phone on me …” Well I’m just floored! This is your sales pitch Mike? You cold call a complete stranger just to spam me, and when you’re told the right way to pitch candidates to our organization you don’t listen? Then you call me back just to insult me? And you expect me to help you because why? I thought for a second or so about trying to explain to him that it really is appropriate to hang up under these circumstances, and that had the info he called me for anyway. But I figured he probably wouldn’t listen to that either. I never found up what his second point was, cuz I hung up again.

I guess I should cut the dude some slack. He was probably just having a bad day. He’s probably just figured out he’s going to get fired for being such a lousy salesman.

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